About Phyllis

I’m Phyllis Casillas, and exceptional customer service and competitive pricing are my commitment to you. With more than 30 years of experience in the mortgage industry, I am able to give you added assurance, with no surprises. My team and I will provide you with an extensive array of products and the knowledge to help you find the one that best fits your needs. I’m straightforward and honest. I look out for my clients’ best interests, so that you achieve a loan you’re happy with for the home of your dreams. Call 480.545.9932, email me or apply online to begin your mortgage process today.

It is my promise to bestow honest guidance to our valued customers. I am here for you from the initial consultation, throughout the building or buying process and into a timely delivery of your home. I listen to your needs and wants in regard to your home loan and then assist you in making the best financial decision for you and your family.

Good news or bad news, I’m straightforward. If a client can’t purchase a home now, I help him or her develop a plan to purchase one in the future.

I am only as good as the team that surrounds me. From On Q Financial, Inc.’s management team to my sales force and my underwriting, processing and closing teams, I am lucky to have one of the most knowledgeable and supportive teams.

First and foremost, I have a genuine care for my customers. I am here to explain the full picture so that you can make better decisions.

I am not a salesperson; I’m an adviser. It’s because of my prior experience in processing, underwriting and closing that I am able to expertly advise my clients.

I am a person of Faith. I am happily married (almost 25 years), and we have five children. My family is my world. I enjoy spending most of my time outside of work with my family. We like camping and visiting the California beaches.

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My Reviews


4.86

Ratings

530

Total Reviews

Kristine H.

SAN TAN VALLEY, AZ

Everything done just right

5.0

Date Posted: Sep-21-2022

Karthikeyan V.

GILBERT, AZ

We had only two weeks of time for closing as our previous lender Chase did not get it done on time. I contacted Phyllis and she and her team immediately jumped in to help us with the all the process and got us our home. Without Phyllis and her team this would have not been possible for us. I really appreciate Phyllis, Porche and her entire team.

5.0

Date Posted: Sep-14-2022

Lanessa F.

GOODYEAR, AZ

The whole team was amazing. They made what would be a normally stressful experience a great one. So easy and pleasant to work with. Very organized, quick to respond and just overall great folks.

5.0

Date Posted: Sep-05-2022

Kory B.

SURPRISE, AZ

Debbie was absolutely amazing! She would always answer all my questions and was always available to chat when needed.

5.0

Date Posted: Sep-04-2022

Stephen B.

SURPRISE, AZ

Always ready to answer any questions that come up. Very knowledgeable answers. The team was great the whole way through our building process.

5.0

Date Posted: Sep-04-2022

Shaker A.

GILBERT, AZ

Honesty and customer service. Thanks!

5.0

Date Posted: Sep-02-2022

Diane N.

GILBERT, AZ

Everyone was nice and friendly, and everything went smoothly.

5.0

Date Posted: Aug-30-2022

Daniella O.

GILBERT, AZ

Phyllis was such a fantastic mortgage consultant and resource through the entire process. She was so incredibly helpful, always answered our questions, and was super patient!

5.0

Date Posted: Aug-25-2022

Lisa J.

QUEEN CREEK, AZ

Always answered my calls and very friendly. Will recommend to my friends!

5.0

Date Posted: Aug-24-2022

Samuel F.

GILBERT, AZ

The constant communication and advice through such a big life decision gave me and my wife peace of mind.

5.0

Date Posted: Aug-24-2022

Kevin M.

GOODYEAR, AZ

Fast and friendly replies with detail answers to questions, and a willingness to work and help with our needs.

4.83

Date Posted: Aug-24-2022

Wenya X.

GOODYEAR, AZ

It’s ok , quick response

4.0

Date Posted: Aug-23-2022