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Make me your Mortgage Consultant

Phyllis Casillas

Mortgage Consultant 

NMLS# 473821
State License: AZ-LO 0922233

About Phyllis

I’m Phyllis Casillas, and exceptional customer service and competitive pricing are my commitment to you. With more than 30 years of experience in the mortgage industry, I am able to give you added assurance, with no surprises. My team and I will provide you with an extensive array of products and the knowledge to help you find the one that best fits your needs. I’m straightforward and honest. I look out for my clients’ best interests, so that you achieve a loan you’re happy with for the home of your dreams. Call 480.545.9932, email me or apply online to begin your mortgage process today.

It is my promise to bestow honest guidance to our valued customers. I am here for you from the initial consultation, throughout the building or buying process and into a timely delivery of your home. I listen to your needs and wants in regard to your home loan and then assist you in making the best financial decision for you and your family.

Good news or bad news, I’m straightforward. If a client can’t purchase a home now, I help him or her develop a plan to purchase one in the future.

I am only as good as the team that surrounds me. From On Q Financial, LLC’s management team to my sales force and my underwriting, processing and closing teams, I am lucky to have one of the most knowledgeable and supportive teams.

First and foremost, I have a genuine care for my customers. I am here to explain the full picture so that you can make better decisions.

I am not a salesperson; I’m an adviser. It’s because of my prior experience in processing, underwriting and closing that I am able to expertly advise my clients.

I am a person of Faith. I am happily married (almost 25 years), and we have five children. My family is my world. I enjoy spending most of my time outside of work with my family. We like camping and visiting the California beaches.


My Reviews


4.84

Ratings

660

Total Reviews

Tracy C.

QUEEN CREEK, AZ

Phyllis, Porche and the entire team were great at communicating through every step of the loan process! We appreciate their expertise, knowledge and willingness to educate us about our loan. We highly recommend Phyllis and the team at OnQ. Thank you for getting us into our dream home!!

5.0

Date Posted: Oct-24-2023

Christopher Dean H.

SURPRISE, AZ

The folks at On Q Financial have been great to work with so far. They keep me informed, and I appreciate their communication with me (both phone and e-mail communication). If I have questions, I am confident that they will reply back in a timely manner.

5.0

Date Posted: Sep-30-2023

Troye L V.

QUEEN CREEK, AZ

Phyllis is patient and has explained the process to us. She responds to texts, emails and calls quickly. She works hard to ease our stress and anxiety.

5.0

Date Posted: Sep-28-2023

Jamie Lee H.

GOODYEAR, AZ

Very thorough.

5.0

Date Posted: Sep-27-2023

Tammy R.

SAN TAN VALLEY, AZ

We really appreciate your time in helping us figure out whats best for us with the rates . Your patience was appreciated. Most lenders don't want to take the time but you both were not like the others. You definitely stand out among the rest !

5.0

Date Posted: Sep-26-2023

Lottie K.

QUEEN CREEK, AZ

Phyllis was extremely knowledgeable, kind, and very flexible. She went above and beyond to answer all questions in a timely manner and made herself available at a moment’s notice. She worked hard to make sure we were getting the best deal. It was a pleasure working with her.

5.0

Date Posted: Sep-06-2023

Seth B.

GOLD CANYON, AZ

Great communication. Personable.

4.66

Date Posted: Sep-05-2023

Thomas Edward F.

GILBERT, AZ

It’s been fine except a property my wife never lived in showed up on our report. It was my mother in laws and it was sold when she died. The property was sold a second time by the purchaser.

5.0

Date Posted: Sep-04-2023

Shannon D.

SURPRISE, AZ

Phyllis was very responsive and easy to work with.

5.0

Date Posted: Sep-04-2023

Tammy R.

SAN TAN VALLEY, AZ

It's been a great experience working with Phyllis and Debbie. They are both quick for responsein answering all my questions. They have taken time to discuss are rates options more than one. So we can make the best informed decisions.

5.0

Date Posted: Aug-29-2023

Jaime R .

Surprise, AZ

So far so good

5.0

Date Posted: Aug-23-2023

Tayton S.

GILBERT, AZ

Things went decently smooth. I appreciated Phillis and the teams availability to chat on the phone and give honest advice!

4.0

Date Posted: Aug-21-2023