Melissa Donahue

Senior Mortgage Consultant 

NMLS# 305370
State License: AZ-LO 0914612 | CA-DOC305370

About Melissa

I’m Melissa Donahue, and I’m a senior mortgage consultant with more than 20 years’ experience in the finance industry. I understand the ever-changing mortgage industry and have a great wealth of knowledge in regard to a wide array of loan programs. That foundational knowledge – combined with my excellent communication and problem-solving skills – is what allows me to help my clients successfully close on time.

If you choose me as your mortgage consultant, you’ll find I am dedicated to you, your mortgage needs and ensuring an easy, stress-free loan process. Please contact me via email, phone or text message to get started on your mortgage today.

I am dedicated to my clients’ mortgage needs: finding the very best possible loan program and interest rate and ensuring a smooth loan process. My clients can expect to receive excellent communication from me and my team. I take great pride in being available to my clients any time of the day or night.

I am part of a team-The Lee Donahue Team, with Jim Lee, Senior Mortgage Consultant with On Q Financial, LLC. We have a synergistic approach to matching the solution to the need. The partnership methodology delivers improved client communications, increased availability, and creative solutions based on the combined experience of Donahue and Lee.

I received a B.A. degree in Communication from Arizona State University. My degree has proven to be a great asset to me as a mortgage consultant. My open, responsive communication is invaluable to all parties involved in mortgage transactions, enabling me to provide information to borrowers and related parties regarding loan options and market conditions and to resolve issues necessary to close residential real estate loans.

With over two decades in the finance industry, my vast experience coupled with my passion for communication and my commitment to my clients has generated huge success. Not only have I been able to help hundreds of families achieve the dream of homeownership, but I have developed trusting relationships with local realtors and builders. I am proud to be a lender partner for Cachet Homes.

I was born and raised in Burlington, Vermont and am the youngest of five siblings. I moved to Arizona to attend Arizona State University and have made Scottsdale my permanent home for the past 25 years. I am a single mother of three beautiful daughters.

On Q Financial, LLC President’s Club 2016-2020

Lender partner for Cachet Homes and Homes by Towne


My Reviews


4.8

Ratings

245

Total Reviews

Kristan K.

Phoenix, AZ

Very proactive, easy to work with.

5.0

Date Posted: Mar-04-2024

Jonathan K.

Phoenix, AZ

Melissa was incredibly helpful, understanding, and patient with us throughout the entire process. We had a number of questions and discussions back-and-forth while we went through the purchase of our home, and she was always incredibly helpful. She went out of her way to make sure that we felt we were valued, and things always felt as though they were in our best interest. We plan to stay in our new home for many years, but if we were ever considering another purchase, I would be proud to have Melissa help us again.

4.83

Date Posted: Mar-04-2024

Sandra F.

Surprise, AZ

Melissa’s in-depth knowledge and expertise with the loan process made a huge difference, as well as working with me to lock in the best rate. Excellent customer service and communication.

5.0

Date Posted: Mar-01-2024

Jennifer P.

SCOTTSDALE, AZ

Melissa and her staff have been very helpful and courteous.

5.0

Date Posted: Feb-28-2024

Chloe M.

PHOENIX, AZ

Melissa was so awesome! She communicated everything effectively and was always ready to answer any questions we had. Smooth process.

5.0

Date Posted: Feb-10-2024

Dallas M.

PHOENIX, AZ

Thank you again for everything! Greatly appreciate your patience with first time home buyers. It was a wonderful experience! - Answering my phone calls & emails - Explaining specifics to me, more than once - Being helpful and understanding in explaining the entire process step by step

5.0

Date Posted: Feb-08-2024

Chloe Brianna M.

PHOENIX, AZ

Overall has been a very smooth process! Very happy with Melissa and the team.

5.0

Date Posted: Jan-20-2024

Brooke D.

CAVE CREEK, AZ

When I was having trouble with a different lender, I asked her for a second opinion. She patiently guided me through every step and explained everything I needed to know. She listened to me, gave me options, and helped me make the best decision. I am very grateful for her amazing work. It's admirable how she held her position firmly when others were pushing me towards something I was not comfortable with. It's comforting to have someone like her who respects your choices and stands by you. Overall, if I were to buy a house again, I would choose her without any hesitation!

5.0

Date Posted: Dec-25-2023

Rahul Kumar S.

Phoenix, AZ

Melissa is knowledgeable, professional and always reachable when required. She is best in her job. I would highly recommend her to everyone.

5.0

Date Posted: Nov-22-2023

Taylor C.

,

Is not upfront and honest about her intentions and assumptions. Quick to make assumptions without asking clarifying questions about her clients and their intentions.

1.0

Date Posted: Nov-10-2023

Richard M.

SURPRISE, AZ

Communication, clear direction, honesty, and Melissa made us feel comfortable from beginning to consummation of the loan approval rocess. Would highly recommend to friends and family.

5.0

Date Posted: Nov-05-2023

Rahul Kumar S.

Phoenix, AZ

Excellent work and service by Melissa. She is quick, responsive and understanding.

5.0

Date Posted: Nov-01-2023