About Melissa

I’m Melissa Donahue, and I’m a senior mortgage consultant with more than 20 years’ experience in the finance industry. I understand the ever-changing mortgage industry and have a great wealth of knowledge in regard to a wide array of loan programs. That foundational knowledge – combined with my excellent communication and problem-solving skills – is what allows me to help my clients successfully close on time.

If you choose me as your mortgage consultant, you’ll find I am dedicated to you, your mortgage needs and ensuring an easy, stress-free loan process. Please contact me via email, phone or text message to get started on your mortgage today.

I am dedicated to my clients’ mortgage needs: finding the very best possible loan program and interest rate and ensuring a smooth loan process. My clients can expect to receive excellent communication from me and my team. I take great pride in being available to my clients any time of the day or night.

I am part of a team-The Lee Donahue Team, with Jim Lee, Senior Mortgage Consultant with On Q Financial, Inc.. We have a synergistic approach to matching the solution to the need. The partnership methodology delivers improved client communications, increased availability, and creative solutions based on the combined experience of Donahue and Lee.

I received a B.A. degree in Communication from Arizona State University. My degree has proven to be a great asset to me as a mortgage consultant. My open, responsive communication is invaluable to all parties involved in mortgage transactions, enabling me to provide information to borrowers and related parties regarding loan options and market conditions and to resolve issues necessary to close residential real estate loans.

With over two decades in the finance industry, my vast experience coupled with my passion for communication and my commitment to my clients has generated huge success. Not only have I been able to help hundreds of families achieve the dream of homeownership, but I have developed trusting relationships with local realtors and builders. I am proud to be a lender partner for Cachet Homes.

I was born and raised in Burlington, Vermont and am the youngest of five siblings. I moved to Arizona to attend Arizona State University and have made Scottsdale my permanent home for the past 25 years. I am a single mother of three beautiful daughters.

On Q Financial, Inc. President’s Club 2016-2020

Lender partner for Cachet Homes and Homes by Towne

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My Reviews


4.84

Ratings

192

Total Reviews

Randal C.

CAVE CREEK, AZ

From start to finish this was the worst loan experience not only have I ever had but have ever even heard of......

0.66

Date Posted: Nov-29-2022

Jesus G.

SURPRISE, AZ

To lock in the rate earlier in the process. Also locking in the dti earlier in the process so that there wouldn't be chaos in the last few days before closing. I do like that they were able to come up with a solution so quickly. I would absolutely work with Melissa, Beth, and Avan in the future. Ultimately , they got it done and they kept good communication. I like to think I was able to get them what they needed as quickly too.

4.5

Date Posted: Oct-29-2022

Kanda K.

SURPRISE, AZ

I was repeatedly left out of email communication. The clients loan did not close on time. The lender put my client through absolutely ridiculous hoops within the last week of this transaction and we have been in escrow since early spring. I never received a copy of the settlement statement to review on behalf of my clients, I was never notified about the time for the signing at title since everything got delayed. My buyers were clearly upset over what was going on and the incompetency of the lender and the underwriter and the constant changes in the documentation that they needed. Yesterday my recommendation to the sales representative of Homes by Towne was that they never recommend this lender to any of their clients ever again!

0.66

Date Posted: Oct-29-2022

Daniel K.

QUEEN CREEK, AZ

Everything from beginning to end. Great communications, things were explained wonderfully. I felt like everything was in control and i was just riding in the passenger seat so to speak. I felt comfortable about everything and it was just a fantastic experience contrary to the dread everyone told me i should expect from the process. I kept waiting and wondering when the dread part of the experience was going to happen because we had a fantastic and easy time with this process. Thank you very much for everything..we love our new home.

5.0

Date Posted: Oct-22-2022

Amanda A.

Surprise, AZ

Informative and professional

5.0

Date Posted: Oct-14-2022

Nitesh Tammana .

,

As a first time home buyer, have plenty of open questions, Melissa was super helpful and explanied everything I need to understand. If you have any questions during your purchase, don't hesitate to ask her, she even responds to text messages on weekends as well!! Very happy working with Melisaa

5.0

Date Posted: Sep-27-2022

Ramanjaneya Nitesh T.

Phoenix, AZ

Easy loan process and great communication

4.66

Date Posted: Sep-24-2022

Courtney A.

PHOENIX, AZ

It was a very easy process

5.0

Date Posted: Sep-12-2022

Christina M.

PHOENIX, AZ

Thanks for a smooth transaction!!

5.0

Date Posted: Sep-11-2022

Lori A.

PHOENIX, AZ

Melissa and her team are great! They are efficient and communicate very well. They get the job done!

5.0

Date Posted: Sep-09-2022

Stephanie W.

SURPRISE, AZ

Great communication, friendly & prompt assistance, a team of people to contact, up-to-date technology.

4.83

Date Posted: Aug-27-2022

Stephanie S. W.

SURPRISE, AZ

It has been a smooth process. Prompt responses and great communication has really helped!

5.0

Date Posted: Aug-12-2022