About Jeanne

In the last 29 years, I have helped thousands of people achieve the dream of owning their own home. Whether you’re buying, selling, refinancing, or building your dream home, you have a lot riding on your loan officer. Since market conditions and mortgage programs change frequently, you need to make sure you’re dealing with a top professional who is able to give you quick and accurate advice. As an experienced mortgage consultant I have the knowledge and expertise you need to explore the many program options available.

I began my career in June 1990 in Des Moines, IA. I have worked for the biggest lenders out there for almost 20 years. I knew that I wanted to be a part of a team that cared about our clients as much as I did. That is the main reason I went to On Q Financial, Inc.. I offer personalized mortgage solutions, customized quotes, and service with Integrity.

I have been married to Kent Rackers, a CW4 in the Missouri National Guard US Army, for the past 38 years. We have a daughter, Mandy McWherter, who lives in Des Moines, IA and a son and daughter-in-law, Logan and Misty Rackers, who live at Travis AFB, CA. To make our family complete, we have a dog, a chocolate Labradoodle, named Bella. We love spending time with our children, families & friends, traveling, boating and water sports. We built our home here 5 years ago and we love living at water at the lake.

I am a Member of the Bagnell Dam Association of REALTORS®., Lake of the Ozarks Board of REALTORS®, I have served on numerous committees and currently serve on 2 Committees with the Bagnell Dam Association of REALTORS®. I’m an active member of the Ladies Auxiliary No. 9273 of Our Lady of the Lake Knights of Columbus. I am a sponsor and active volunteer with Suits For Soldiers Lake Ozark.

My job is more than taking an order for a mortgage loan application. No matter if it is over the phone, in person or my website. It is all about listening to my clients’ needs and asking the right questions. I will find the best path to achieve your goals, explain the loan programs, all the details of your loan and be with you every step of the way, even after the closing.

Ensuring that you make the right choice for you and your family is my ultimate goal, and I am committed to providing my customers with mortgage services that exceed their expectations. As always, you may contact me anytime by phone, text or email for personalized service and expert advice.

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My Reviews




Total Reviews

Karine Lynn K.

Lake Ozark, MO

Jeanne has taken a personal interest in my real estate transaction. Without her professionalism and guidance, I would not be able to navigate this on my own.


Date Posted: May-26-2022

Gary H.


It was made a very simple process... Everything was explained as we went along and any questions I had were answered quickly. Everyone involved was very friendly. All together it makes doing business with On Q Financial very stress-free.


Date Posted: May-24-2022

Vicki M.


Jeanne and her team were knowledgeable, responsive and committed to my sale closing from the beginning. They were patient with my questions and often predicted what I was going to ask. I could not be more pleased with my experience. This is my second time using Jeanne and I will be back again!!


Date Posted: May-22-2022

Vicki Renee M.


Jeanne Rackers is simply the best. Positive, efficient and professional - she exceeds expectations in all areas!


Date Posted: Apr-28-2022

Gary Michael H.


I've worked with Jeanne Rackers and On Q in the past and was more than happy with the results. I'm amazed that my first experience could be improved on, but it has. The process this time is moving fast, my questions are answered quickly and in several cases even anticipated prior to me asking. Jeanne and On Q have provided the information/tools to assist me in gathering the information I needed to have available for them. My first experience with the On Q team was good...this second time is even better!


Date Posted: Apr-16-2022

Michael W.


Jeanne was a grinder rather than a salesperson and I appreciated that; constant communication about relevant issues which I appreciate; She did what she said she was going to do, and in today's society that really means something! Great experience.


Date Posted: Apr-13-2022

David W.

Roach, MO

Everything was easy


Date Posted: Apr-10-2022

Leah H.


Jeanne walked me through the process of my refinance and was always available to answer my questions. I had issues getting my payoff information my previous lenders but Jeanne checked in with me everyday and helped me with who to contact to get the information we needed. The whole team was nice and so helpful during the whole process. I will definitely recommend Jeanne to my friends and family!


Date Posted: Apr-10-2022

Casey N.

Weldon Spring, MO

Jeanne was extremely responsive...even on her day off AND while traveling. On top of that, she was well versed in the process and anticipating what would be needed to act fast and win the house against 6 other bidders. Thank you Jeanne! :-)


Date Posted: Mar-24-2022

Michael Alan W.


Pretty painless so far


Date Posted: Mar-19-2022

Regina M.


Jeanne was wonderful to work with!!! Pleasant! Professional! Perfect! We highly recommend Jeanne and her team!!!!!


Date Posted: Mar-09-2022

Tessa S.


Jeanne is hands down amazing. I love working with her and love referring clients to her! She goes above and beyond to ensure that the process stays on track and goes smoothly! I cannot say enough good things. I look forward to working with her again and putting her name out there with my colleagues!


Date Posted: Mar-02-2022