Gilbery On Q Financial, LLC Branch Storefront



3345 S Val Vista Dr Suite 105/106,
Gilbert, AZ 85297
Get Directions


  • Mon: 09:00 AM - 05:00 PM
  • Tue: 09:00 AM - 05:00 PM
  • Wed: 09:00 AM - 05:00 PM
  • Thur: 09:00 AM - 05:00 PM
  • Fri: 09:00 AM - 05:00 PM
  • Sat: Closed
  • Sun: Closed

About Gilbert

Here at the Gilbert Office of On Q Financial, LLC, we have a strong team focused on creating mortgage solutions that are right for you. Getting a home loan should be simple, and our combined experience ensures an easy home buying process so families can spend more time enjoying their home. Being in Arizona, we also enjoy warm temperatures all throughout the year and are in one of the safest towns in the United States!

On Q Mortgage Consultants Gilbert

I understand that the home loan process can be stressful and often an overwhelming experience. Whether I am working with a first-time buyer or a seasoned borrower, I rely on my years of lending expertise to guide y...

I care a lot about my customers and their experience. I know how stressful buying a home can be and I want to be there to make it as seamless and stress-free as possible.

I like a challenge and enjoy helping...

Hi I’m Matthew Smale, and I have 20 years’ experience in the mortgage industry. I put that extensive experience to work for you. My wide-ranging background and experience in a variety of facets of mortg...

My Reviews




Total Reviews

David A.


Kim Lynch's detail, follow through and unrivaled availability for myself and my clients. If you want to work with a true Professional please reach out to Kim. Thanks Dave Addington, HomeSmart


Date Posted: Mar-04-2023

Matthew M.


Kim was amazing in every aspect of the process! Can not thank her enough. Would highly recommend her to anyone!


Date Posted: Mar-02-2023

Michelle E S.

Tonopah, AZ

The process has been very easy. Jessica and her team have been quick to respond to questions.


Date Posted: Dec-02-2023

Christina C.


What a smooth transaction! Barb and Jessica were a fantastic team! Thank you 💛🏡


Date Posted: Nov-27-2023

Jillian W.

Colorado Springs, CO

I was not impressed with Jessica's services. There was very little communication throughout our loan process. There were multiple occurrences where we were told Jessica would reach out the next day, and we didnt hear from her for 2 or 3 days. We were actually the ones who did most of the reaching out about the progress on our loan. And half the time we did reach out, we waited days to hear back. (There was also an instance where Jessica went on vacation without notifying us- this was right before we were about the close on the contract). Towards the end of the process, our realtor (not with OnQ) had to start reaching out for us to push to close on schedule. We eventually had to get higher ups involved as well. In addition, It is apparent that OnQ does not have a lot of experience with VA loans, which was very frustrating. Frankly the only reason we stayed with OnQ until the end was because of their low interest rate. Highly do not recommend unless you are familiar with the loan process yourself. Because chances are you will be the person doing most of the work. Very unprofessional.


Date Posted: Nov-18-2023

Renate B.


This was my first home purchase and Jessica helped me feel confident all the way through the process. She is such a joy to work with and I couldn’t have asked for better service.


Date Posted: Nov-06-2023

Jerry Lee E.


Thanks for the help through the process


Date Posted: Nov-02-2023

Andrew Taylor W.

Colorado Springs, CO

Overall experience has been ok Jill and I feel like could been better communication from Jessica like phone calls not just inconsistent emails.


Date Posted: Oct-27-2023

Richard S.

Tonopah, AZ

Everything went well.


Date Posted: Oct-22-2023

Erlinda O.


Overall my experience was great, that being said I am really happy I chose them to help me with my loan process they where there when I had questions and answered all of them in a good timely manner.


Date Posted: Oct-22-2023

Jose V.


Overall I would suggest follow up phone calls would be greatly appreciated.


Date Posted: Sep-24-2023

Christopher R H.


Jeff Z. was absolutely amazing! He spent a lot of time working with us, almost 6 months, to find the perfect home. He was knowledgeable in so many different areas where other financing companies feel short, especially when it came to specializing in VA loans. Jeff went above and beyond, working after hours to ensure that our transaction went as smoothly as possible. He kept us informed, updated, and on point through it all. What we appreciated most about Jeff was his sensitivity to our unique situation regarding our timeframe for securing another home. We highly recommend this firm BECAUSE of Jeff and will use him any chance we can for all our real estate ventures!


Date Posted: Sep-12-2023