About Charlene

After 30 years spent mostly in food service, I was brought into mortgage lending in 2001 by the loan officer who helped me purchase my Washington home. After a year renting my dream home, with the plan to purchase in a year or two, the owner suddenly decided to sell…immediately. The purchase proved to be an extremely difficult transaction due to bad timing and poor preparation. It seemed like a miracle to find Maureen, my loan officer, first because she managed to overcome any and all obstacles encountered on the way to closing, and then for teaching me how to help others in the same way.

Personal experience has taught me that the equity someone owns in his or her home can be used to expand real estate holdings, make improvements to a home, or to restructure existing debt and improve a homeowner’s cash flow. Whatever purpose or loan type fits a borrower’s needs, my team can help. Conventional, FHA, VA, USDA, Construction and Non-Conforming are all loan types in my toolkit. But regardless of the type of loan needed, owning a home is an individual’s the first step to financial security.

My realtors and clients say that my commitment to teaching prospective homebuyers, especially first-time homebuyers, how to prepare for the home purchase experience and homeownership, and support given through the purchase process is what sets me apart from most loan officers they know. Perhaps because my own purchase was so stressful, it’s become my personal mission to protect my clients from having a similar experience.

I moved to the Puget Sound area in 1998 from eastern North Dakota where my sister and her family still live. My free time is spent with my children and grandchildren, in my garden, and helping at my church where I do most of the cooking and sing in the choir.

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My Reviews


4.94

Ratings

33

Total Reviews

Ruth S.

LISBON, ND

She was very friendly and informative. She was available when we needed her. It was a joy to work with her as she knew her business and cared for us.

5.0

Date Posted: Nov-22-2022

Evan Michael R.

MARYSVILLE, WA

The team has been attentive and helpful. Answered all of our questions. Very friendly.

5.0

Date Posted: Nov-08-2022

Michael J J.

Lisbon, ND

Charlene really cares for her clients. It is refreshing.

5.0

Date Posted: Nov-02-2022

Ann G.

Lisbon, ND

If I had been told that I needed to make some repairs right after the appraisal, and not after signing closing documents

5.0

Date Posted: Nov-01-2022

Trevor S.

MOORETON, ND

Very responsive. Made sure everything was being completed on time to avoid any delays.

5.0

Date Posted: Oct-16-2022

Robert M.

HANKINSON, ND

Charlene was incredible!!.. She was very knowledgeable and answered all my questions. She went above and beyond to assure I was happy. She kept me up to date on the process and was incredibly patient with me. I can’t say enough good things about her. Incredible is not enough!!! She was amazing

5.0

Date Posted: Oct-16-2022

Ashley B.

Everett, WA

Charlene was very responsive and communicated with our clients and me every step of the way. I was able to contact Charlene on evenings and weekends and get her on the phone! She maintained a very positive outlook and was a great to speak with. Our client's loan was on time and closed. It was a pleasure to work with Charlene. Thanks!

5.0

Date Posted: Oct-15-2022

Lacey J F.

HANKINSON, ND

Charlene is always great to work with! Thanks again! 👏

5.0

Date Posted: Oct-14-2022

Sally M.

HANKINSON, ND

Charlene was incredible!!.. She was extremely informative and patient. She answered all my questions and went above and beyond to make sure we were happy. We cannot say enough about her. We now consider her a friend. We are forever grateful for everything she did for us!!!

5.0

Date Posted: Oct-13-2022

Trevor R S.

MOORETON, ND

Very helpful and willing to answer any questions in a very timely manner!

5.0

Date Posted: Sep-04-2022

Michael S.

LISBON, ND

Had the right information handy at all times.

4.83

Date Posted: Sep-03-2022

Michael Kermit S.

LISBON, ND

Been helpful and complete. Thank you.

5.0

Date Posted: Aug-17-2022