Transaction Coordinator

Job Details

Job Location: Easley - Easley, SC
Position Type: Full-Time
Education Level: Bachelor's Degree

About On Q

On Q Financial is a national organization with our headquarters located in Tempe Arizona. We are one of the TOP mortgage lenders in the U.S. Our motto is…MORTGAGES SIMPLIFIED. If you join our team, you'll be working with:
  • An innovative and collaborative culture.
  • High performing region & team.
  • Supportive and experienced management.
  • Transparent company leadership.

WHAT YOU'LL DO HERE

  • Assist borrowers by obtaining necessary documentation, verifying it’s completed, and reviewing for accuracy.
  • Answer customer inquiries and interface with MC.
  • Complete data inquiries and enter into Encompass.
  • Assist in providing independent assessment of credit risk by examining individual credit/loan application for adherence to guidelines, policies and procedures determined by the investor.
  • Conduct pipeline management reviews with Processors and MC’s.
  • Keep Mortgage Consultants (MC) updated on status and identify issues needing MC attention.
  • Assist with Client Database management.
  • Prepare and distribute sales/marketing materials to referral sources and clients.
  • Understand and adhere to federal regulations, including Reg B, Reg C, Reg X and Reg Z.
  • Prepare file for submission to Processing.
  • Review Doc Order Request for accuracy and approval.
  • May review pre-audit for accuracy.
  • Follow file from start to successful close of escrow.
  • Other duties as assigned.

WHAT YOU BRING TO THE TABLE

Education & Experience

  • Bachelor’s degree preferred or high school graduate with equivalent experience.
  • Minimum 5 years’ experience in financial or mortgage banking sales work environment.
  • Will consider a minimum of 5 years experience as Banking Customer Service Specialist.

Knowledge, Skills and/or Abilities:

  • Excellent customer service skills, with the ability to respond professionally to inquiries and complaints from internal and external customers.
  • Knowledge of mortgage process, guidelines, regulations and automated underwriting systems.
  • Effective written and verbal communication skills.
  • Computer proficiency using Microsoft Office suite of products.
  • Familiarity with Encompass and Optimal Blue preferred.
  • Strong time management skills, including ability to accurately prioritize and handle multiple tasks simultaneously.
  • Ability to read, analyze and interpret financial documents; ability to manually calculate figures and amounts such as payments, interest, discounts, upfront MI, funding fee, MI.

Licenses and Certifications:

  • Loan Originator license in state(s) where position assists with origination of mortgage loans.
  • Or ability and willingness to obtain appropriate license(s) within first 60 to 90 days of hire into position (depending on state’s processing time).

Benefits of Working at On Q

  • Competitive base salary.
  • Opportunity to work remotely.
  • 401(K) Plans & company match*.
  • Generous PTO & Observed Paid Holidays.
  • Employee Loan Program.
  • Comprehensive benefits package including: Medical, Dental & Vision.
  • Supplementary benefits: Voluntary Life, AD&D, LTD & STD.
  • Company-Sponsored Life, AD&D and LTD.
  • Wellness Program, Pet Insurance & Corporate Discount Program.
  • Diverse and inclusive atmosphere!
  • Work with a great team in our Easley, Seneca or Anderson SC offices.

We live and breathe our core values: Support, Collaboration, Innovation, Fast-Paced & Pride! Our success over the past decade is largely due to our vision to hire the BEST people in the industry. Is that you? If so, JOIN OUR TEAM!

On Q Financial, Inc. is an Equal Opportunity Employer committed to excellence through diversity. We strongly encourage people of color, lesbian, gay, bisexual, transgender, non-binary, veterans & individuals with disabilities to apply. Diversity and inclusion are vital to fulfilling our Mission to simplify the mortgage process to make the dream of home ownership a reality—for everyone.

Our Multicultural platforms are disrupting the industry which is only made possible by our diverse, unique, and inclusive family. THE DREAM IS INCLUSIVE!

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