Facilities Coordinator

Job Details

Job Location: Home - Tempe, AZ
Position Type: Full-Time
Education Level: Bachelor's Degree Preferred

About On Q

On Q Financial is a national organization with our headquarters located in Tempe Arizona. We are one of the TOP mortgage lenders in the U.S. Our motto is…MORTGAGES SIMPLIFIED. If you join our team, you'll be working with:
  • An innovative and collaborative culture.
  • High performing region & team.
  • Supportive and experienced management.
  • Transparent company leadership.

WHAT YOU'LL DO AS A FACILITIES COORDINATOR

The Facilities Coordinator is responsible for the overall setup, ongoing maintenance, and shut down of branch offices in multiple states. Initiates services for new branch offices, decommissions all services for branch office closures and addresses all facilities-related issues while branch sites are operational.

  • Project management to coordinate all aspects surrounding an office opening, closure, relocation and/or expansion, often managing multiple high priority projects simultaneously.
  • Manage set up, maintenance and shut down of services for all branch locations including: Internet; VoIP; document destruction; water, power and other utilities; janitorial; paid postage meters; commercial grade and desktop multifunction devices.
  • Provide capacity planning for branch offices, including coordination of furniture needs and acquisition, especially new locations.
  • Play integral role in the On Q Turnkey initiative by helping provide a first class onboarding experience
  • Works as a professional representative of On Q Financial at all times
  • Serve as ambassador of first impressions with new branch teams.
  • Act as a conduit when building out new branches in supporting teams and connecting them to departments as needed.
  • Lease review to identify tenant responsibility; insurance acquisition and on-going administration for updates and changes to insurance.
  • Act as field engineer and liaison between IT and end users.
  • Racking and stacking infrastructure hardware (such as firewalls, switches, NAS’s, WAP’s, battery backups, and modems); cable management for IT rack enclosures. Updates will be done by IT remotely.
  • Configure and install commercial printers, scanners, faxes and metered devices, as well as on-going lease management for such equipment.
  • Control and manage safety-related issues for branch offices, including maintenance, inspection and testing of fire safety equipment and systems.
  • Works respectfully with internal and external parties
  • Assist Corporate Real Estate and Facilities Manager with projects as needed
  • Spearhead cost savings opportunities and initiatives
  • Manage cleaning services to ensure offices are clean and have a professional appearance.
  • Responsible for the day-to-day facility upkeep; tasks may be outsourced or carried out directly (e.g., parking, cleaning services, renovations).
  • Other duties as assigned or as needed.

WHAT YOU BRING TO THE TABLE

Education & Experience

  • Bachelor’s degree preferred
  • Requires minimum of three year’s prior experience in facilities with multiple locations or 2-3 years working in project management
  • Prior experience in a similar role highly preferred
  • Experience with vendor management including negotiation and purchasing.

Knowledge, Skills and/or Abilities:

  • Must have the ability to create and sustain positive relationships and interactions with internal and external parties
  • Strong organizational skills are required to be successful
  • Ability to work as an individual contributor and also as a team player
  • Thorough understanding of call ticketing and tracking system.
  • Excellent customer service skills.
  • Strong time management and prioritization skills.
  • Must be able to work independently to bring projects to completion on a timely basis without sacrificing quality or customer service.
  • Must be flexible, adaptable, willing and able to travel and work non-traditional hours.
  • Proficiency in Windows OS, Microsoft Word, Excel, PowerPoint and Outlook.
  • Must be comfortable working with technology of all different types
  • Some travel required (up to 30%)

Benefits of Working at On Q

  • Competitive base salary.
  • Opportunity to work remotely.
  • 401(K) Plans & company match*.
  • Generous PTO & Observed Paid Holidays.
  • Employee Loan Program.
  • Comprehensive benefits package including: Medical, Dental & Vision.
  • Supplementary benefits: Voluntary Life, AD&D, LTD & STD.
  • Company-Sponsored Life, AD&D and LTD.
  • Wellness Program, Pet Insurance & Corporate Discount Program.
  • Diverse and inclusive atmosphere!

We live and breathe our core values: Support, Collaboration, Innovation, Fast-Paced & Pride! Our success over the past decade is largely due to our vision to hire the BEST people in the industry. Is that you? If so, JOIN OUR TEAM!

On Q Financial, Inc. is an Equal Opportunity Employer committed to excellence through diversity. We strongly encourage people of color, lesbian, gay, bisexual, transgender, non-binary, veterans & individuals with disabilities to apply. Diversity and inclusion are vital to fulfilling our Mission to simplify the mortgage process to make the dream of home ownership a reality—for everyone.

Our Multicultural platforms are disrupting the industry which is only made possible by our diverse, unique, and inclusive family. THE DREAM IS INCLUSIVE!

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